Credit Recovery Officer (Tele-Collector)

Hiring for Credit Recovery Officer(Tele-Collector)

2 Branch : Klang & Petaling Jaya

Requirements :
-Open to male and female candidates aged 18-40 years
-Fluent in communication, especially in Bahasa Malaysia
-Know the basic use of computers such as typing
-Have at least a pass in Sijil Pelajaran Malaysia (SPM)
-Willing to learn and a high desire to work
-Training will be provided

Job Description :
-Responsible For Minimizing Defaults And Bad Debts Of Ongoing Loans
-Manage And Achieve Daily Productivity Standards In Terms Of Attempts, Contacts, And The Amount Collected.
-Manage And Maintain Customer’s Accounts To Ensure The Accounts Are Current And Well Conducted.
-Contact Customers To Remind Customers Of The Payment Schedule And Obtain Relevant Payments.
-Follow Up On Overdue Accounts By Utilizing Phone Collection Techniques, Dunning Letters, Antilegal Counsel.
-Ensure That Collection Actions Taken Are Within Corporate Guidelines, And Collection Policies.
-Willing To Do Extra Miles Such To Improve Current Credit Policy, Credit Analysis Methodologies Such As Credit Scoring/Portfolio, Portfolio Analysis, Client Audit, Etc.
-Performs Others Duties As Assigned.

Working Hour :
Monday – Friday 9.00am-5.30pm (Banking Line)
Monday – Friday 9.30am-6.00pm(Consumer Line)
Saturday (2 times a month)

Benefit Offer:
-Annual Leave , Medical Leave & Medical Claim
-Public Holidays
-Commission Pay & Performance Bonus
-Cash Incentive
-Parent Reward
-Medical Card

Nearby to public transport – KTM (Setia Jaya Station)