Responsibilities:
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish, etc.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
• Handle and store chemicals in line with hotel regulations and any local legislative requirements
• Greet and acknowledge guests
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
• Report to supervisor needed repairs or unsafe conditions
• Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
• Alert supervisor on guest complaints and special requests
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Assist with deep cleaning projects
• Rotate on hotel linens laundry duties
Requirements:
• Strong interpersonal and communication skills.
• Able to communicate fluently in English and Bahasa Malaysia and able to work with all levels of staff. A third additional language is a plus.
• A good team player and strive to have a career in the hospitality industry.
• Ability to work on weekends and public holidays.
• Able to work alone as well as being a team member
• Fresh graduate are welcome to apply
• Location: Hotel Aman, Kuala Lumpur
011-18513288