Retail Associate

Retail Associate is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.

He or she must have excellent customer service and communication skills (in English), able to multitask, problem solve, and manage the daily operations of the boutique effectively.

Responsibilities:
– Collect all customer payments related to the boutique and reconcile daily with management
– Oversee Retail operations including cashier, customer service, inventory and security on a daily basis
– Maintain a strong knowledge of all products, accessories, pricing, promotion
– Ensure interior and exterior of store is kept to company’s standards including ironing or products, dusting shelves, rotating products, and following daily cleaning guidelines
– Ensure barcodes are printed and on the new or replenished products
– Track all goods movement or sales and replenish inventory on weekly basis
– Conduct monthly stock take
– Ensure prompt ordering and receiving of products into the system (within 24 hours of receiving goods)
– Collect customer data and upload in sheets
– Submit weekly customer feedback report to management
– Submit daily, weekly and monthly sales reports to management
– Run store to achieve sales target set by the company
– Promote the story and products of Batik Boutique with enthusiasm and professionalism to customers
– Perform ad-hoc assignment as and when required