Outlet Manager

• Operational Management:
o Oversee daily operations of the restaurant to ensure efficiency and productivity.
o Implement and maintain high standards of food quality, service, and cleanliness.
o Ensure compliance with health and safety regulations, especially concerning halal food preparation.
• Staff Management:
o Recruit, train, and supervise staff members, ensuring they provide excellent customer service.
o Create and manage staff schedules, ensuring adequate coverage during peak hours.
o Conduct regular performance reviews and provide coaching and development opportunities for team members.
• Customer Service:
o Maintain a welcoming and friendly atmosphere for all guests.
o Address customer inquiries, feedback, and complaints promptly and professionally.
o Foster a customer-centric culture among staff.
• Inventory and Financial Management:
o Monitor inventory levels and place orders as necessary to ensure stock availability.
o Manage the budget and financial performance of the restaurant, including cost control and profitability.
o Prepare and analyze sales reports to identify trends and areas for improvement.
• Marketing and Promotion:
o Develop and implement promotional strategies to attract new customers and retain existing ones.
o Coordinate with marketing teams to plan and execute events, special offers, and seasonal menus.

016-2270824