Warehouse Customer Service Executive

Job Responsibilities:

1. To liaise and follow-up closely with customers on daily order, shipment and enquiries
2. To solve customer enquiries regarding any issues arise relating to the order
3. Ensure customer request and enquires are attended promptly
4. To liase and work closely with warehouse operation team regarding all job order and shipment
arrangements
5. To liaise and follow-up with all 3rd party agent/ supplier (fumigator, transporter, surveyor, forwarder,
haulier and etc) for shipment arrangements as and when required
6. To assist on monthly billing & reporting and to ensure it is on time and accurate
7. To check and compile all daily order/ tally sheet/ DO and any other documentation before submitting
to the Stock Control Department for stock update
8. To perform any other task as assigned by the Manager from time to time

Job Requirements:

1. Female candidate only
2. At least 1 – 3 years’ experience in customer service related to Logistics/ Warehousing industry
3. Able to start work immediately
4. Strong leadership & problem solving skills, able to work under pressure & work in team
5. Computer literate with good working knowledge of Microsoft Office (Outlook, Word, Excel)
6. Knowledge in Warehouse Inventory (Excel/ System) & SQL software would be an added advantage
7. Good communication skills with proficiency in English and Bahasa Malaysia
8. Have access to a reliable means of transport

Package:
Basic: RM 2000 – 2500 (depending on years of experience in related industry)
+ EPF + SOCSO + EIS +Yearly Bonus

017-3639255